Intercom

Effortless Intercom Calling and Security at Scale


ProAVTechstore is a supplier and integrator for Verkada, a top manufacturer of user-friendly cloud managed intercom systems and hardware. Though our parent company, React Audiovisual Systems - our team plans, designs, and installs intercom systems specifically designed to meet the needs of clients.
Overview 

Verkada intercoms enable organizations of all sizes to answer calls, grant entry, and secure entrances from anywhere. Each intercom offers excellent call quality, a built-in access controller, and flexible installation options. Video intercoms additionally come equipped with a built-in security camera and door reader.

Verkada’s cloud-based management platform, Command, empowers organizations to seamlessly deploy and manage intercoms across their sites. Organizations can boost response rates with flexible call routing, and optimize their deployments, reporting, and incident management with sophisticated software capabilities.

Organizations additionally benefit from alerts for offline intercoms, 24/7 support, and automatic firmware updates, helping ensure their intercoms are always operational and improving over time.

 



Key Features

Excellent call quality
• Noise suppressing microphones and optimized speaker volume offer exceptional two-way audio quality
• 5MP camera resolution, wide dynamic range, and IR LEDs enable clear visuals across diverse lighting conditions for video intercoms.

All-in-one functionality
• A built-in door controller and reader support multiple credential types and enable seamless entry for video intercoms
• A built-in security camera supports continuous recording of entryways and onboard storage of footage for video intercoms

Flexible installation
• Multiple form factors andcomplementary mounts supporta wide variety of installations
• Intercoms feature a durabledesign to withstand impact and harsh environmental conditions



Receivers Overview
Flexible Receivers and Cloud-Based Call Routing

With cloud-based call routing and four receiver options - Verkada Desk Station, Verkada Pass app, Verkada Command, and existing telephony systems - organizations can take calls from anywhere and boost response rates. All Verkada receivers support video feeds from intercom and context cameras as well as one-tap controls.

Organizations can specify who should be contacted, and when and how they should be contacted, with intuitive, multi-step call flows. Admins can design call flows to feature any combination of users and receiver types, and they can include failover steps and automated messages to ensure calls conclude with an appropriate response. The keypad on the TD63 intercom can additionally be configured as a directory to dial specific departments or offices within a building.

Verkada’s platform makes it easy to orchestrate call routing at scale for multiple intercoms: SOC (security operations center) teams can triage and respond to concurrent intercom calls right within Verkada Command; one call flow can be applied to multiple intercoms with a few clicks; and bulk SIP configuration allows admins to add many intercoms to their corporate VoIP systems with a single CSV upload.

Receiver Types

Verkada Desk Station
An iPad-based interface for receptionists, guards, and other stationed professionals to monitor live feeds and respond to calls with one-tap controls.

Verkada Pass app
A mobile app for designated users to receive call alerts and respond on the go with one-tap controls, even if they are away from an entryway or computer.

Verkada Command
A web browser-based interface for designated users to receive call alerts and field single or concurrent calls with one-tap controls.

Existing Telephony Systems
An integrated way for organizations to receive intercom calls via their phone systems - like PSTN, SIP/VoIP, or Microsoft Teams - and respond with their dial pad.


Verkada Intercom Overview

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