Intercom

Effortless Intercom Calling and Security at Scale

ProAVTechstore is a supplier and integrator for Verkada, a top manufacturer of user-friendly cloud managed intercom systems and hardware. Though our parent company, React Audiovisual Systems - our team plans, designs, and installs intercom systems specifically designed to meet the needs of clients.

Overview 

Verkada intercoms enable organizations of all sizes to answer calls, grant entry, and secure entrances from anywhere. Each intercom offers excellent call quality, a built-in access controller, and flexible installation options. Video intercoms additionally come equipped with a built-in security camera and door reader.

Verkada’s cloud-based management platform, Command, empowers organizations to seamlessly deploy and manage intercoms across their sites. Organizations can boost response rates with flexible call routing, and optimize their deployments, reporting, and incident management with sophisticated software capabilities.

Organizations additionally benefit from alerts for offline intercoms, 24/7 support, and automatic firmware updates, helping ensure their intercoms are always operational and improving over time.

With cloud-based call routing and four receiver options - Verkada Desk Station, Verkada Pass app, Verkada Command, and existing telephony systems - organizations can take calls from anywhere and boost response rates. All Verkada receivers support video feeds from intercom and context cameras as well as one-tap controls.

Organizations can specify who should be contacted, and when and how they should be contacted, with intuitive, multi-step call flows. Admins can design call flows to feature any combination of users and receiver types, and they can include failover steps and automated messages to ensure calls conclude with an appropriate response. The keypad on the TD63 intercom can additionally be configured as a directory to dial specific departments or offices within a building.

Verkada’s platform makes it easy to orchestrate call routing at scale for multiple intercoms: SOC (security operations center) teams can triage and respond to concurrent intercom calls right within Verkada Command; one call flow can be applied to multiple intercoms with a few clicks; and bulk SIP configuration allows admins to add many intercoms to their corporate VoIP systems with a single CSV upload.

Verkada Alarms Overview
Verkada Intrusion Alarms Demonstration Videos

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Key Benefits

Reduce costly false alarms Screen out false alarms with camera triggers for person detection, loitering, and line-crossing. Reduce false dispatches by enabling video verification without costly integrations.	Easy to manage and IT-friendlyInstead of calling the alarm company and incurring service fees, admins can manage every aspect of their alarm system via Verkada Command, even when not on site.
Confidently choose the best response Alarm notifications include a clear summary, relevant footage, and a live incident report, helping users confidently decidewhether to cancel the alarm or dispatch police.	Cost-effective install Switch from a traditional alarm system to Verkada Alarms in a cost-effective manner. Simply replace the panel and reuse all the existing wiring and sensors
Extend coverage outdoors Protect fenced or access-controlled outdoor areas by triggering alarms with Verkada cameras, which can even act as a standalone alarm system without additional hardware.	Designed to scale Scale Verkada Alarms across thousands of sites without added complexity. Centrally view and manage all alarm sites on a single cloud dashboard.

Easy Takeover of Legacy Systems

Verkada Alarms hardware is designed for easy takeover of legacy wired systems. Simply replace the panel, keypads, and any expanders while reusing all the existing sensors and wiring. Organizations can also add wireless sensors and panic buttons with the same Verkada panel.

All Verkada Alarms hardware is covered by an industry-leading 10-year warranty. 

AI-Based Video Alarms

In addition to traditional sensors, organizations can use Verkada or third-party cameras1 to trigger alarms. With advanced AI person detection, Verkada cameras can screen out false alarms and protect large areas both indoors and outdoors.

Organizations that only use cameras to trigger alarms do not need an alarm panel.

24/7 Professional Monitoring

Verkada Alarms comes with professional monitoring, providing a team of trained agents who can video-verify events, talk down to intruders, call designated contacts, and request police dispatch if needed. For more details, please refer to the Professional Monitoring Overview.

Depending on which alarm site license is purchased, organizations have different options available when it comes to professional monitoring. Regardless of which license they have, organizations also have the option to self-monitor a site or partition instead of using Verkada monitoring.